Answer the following questions:

• Where is the victim/the scene of the fire?
• Who is calling (name)?
• What has happened?
• When did it happen?
• How many people are affected?
• Additional dangers, hazardous materials?
• My number to call back?

1. Secure the hazard area
2. Call the emergency services: 144
3. First Aid
4. Stop bleeding, turn the victim on their side if unconscious
5. If unconscious and if breathing is not normal:
   - C: Heart massage (circulation)
   - A: Open the airways (airways)
   - B: Respiration (breathing)
   - D: Defibrillation
6. Brief paramedic(s)/ambulance staff

1. Call the fire brigade: 118
2. Take endangered persons with you to a safe place
3. Close all windows and doors
4. Brief the fire brigade, extinguish the fire